How We Ship

Serving Your is our First Priority

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Contact us over a direct phone

443 54 298

We deliver products on First Come First Served basis

We offer the most flexible shipping options for fasteners, construction consumables and tools to customers across Qatar. We despatch goods from different locations with most orders packed and shipped within 48 hours. The items which are not available in stock will be delivered from outside the country which may face delay in shipping. Any such delay will be informed to the customer over the provided phone / email ID.

Other Charges

  • Overweight Charges: Items exceeding overweight are charges seperately depending upon the product and the overweight charges will be mentioned in the product description.
  • Dangerous Goods: Hazardos and items involving chemical substances may be charged seperately. Charges will be mentioned in product's description
  • Threaded Rod < 3m Cannot be delivered by standard couriers. Therefore any such items may include seperate shipping charges as mentioned in the product description.
  • Large Items: Some large items such as storage units, ladders and height access equipment cannot be delivered by standard couriers and we incur extra fee as per the amont mentioned in the product description.

Free Delivery Terms & Conditions

  • No promo code needed. FREE delivery is automatically applied at checkout when your order is over the specified threshold.
  • The threshold for FREE delivery is calculated after any promotions and discounts are applied and is limited to a total order weight of 25kg for delivery in selected locations. Free delivery locations may change time to time. Please check the location if available for free delivery.
  • FREE delivery is a limited promotion and not available for orders delivered outside Qatar.

Delivery on Public Holidays

  • Unfortunately, your order cannot be delivered on a National or State specific Public Holiday.
  • If your order is placed on a Public Holiday it will not be processed and despatched until the next business day.

What is Authority to Leave Safe?

  • Our courier services will allow you to give authority to leave goods depending on your region. By doing this you are giving our courier company permission to leave your order in a safe place if no one is at the delivery address to sign for your order.
  • Bolts and Tools will not be held responsible for any theft or damage if you provide us with the authority to leave your order at an unattended address. All risk for goods ordered will remain with you upon delivery and Bolts and Tools Center will not offer a replacement or refund for any loss or damage as a result of selecting to leave your order without a signature.
  • Bolts and Tools Center requires a signature for power tools, dangerous goods and large items such storage units. If there is no one to sign for goods at the delivery address the goods will be returned and reshipped at a later date for an additional charge.